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Social Media Manager

Balkan Investigative Regional Reporting Network – BIRN Hub, is opening a call for the position of Social Media Manager with more than 2 years of relevant experience and a good understanding of Southeast and Central Europe. BIRN is offering the chance to work in a highly interactive and dynamic environment at one of the biggest media and NGO networks in the region. Due to the fast and continuing growth of their network and the implementation of various projects, they are looking for a hardworking, dedicated, motivated professional to join an ever-growing team.

The Social Media Manager will be responsible for boosting the presence of BIRN Hub and its regional, English-language website, Balkan Insight, on a number of digital platforms (such as Facebook, Twitter, Instagram and YouTube). The post requires a digital-savvy creative thinker with media experience to create conversations around issues related to BIRN’s mission and engage followers in a dynamic, interactive and meaningful way. The Social Media Manager will work closely with the Digital Media Officer to implement the Social Media Strategy through the managing of accounts, creating content including video and suggesting and implementing methods of content promotion. They will also serve as one of BIRN’s key representatives in its regional social media outreach.

Major duties and responsibilities:

  • Manage the output of BIRN’s social media channels, including Facebook, Twitter, Instagram, YouTube and other relevant platforms.
  • Work with the Digital Media Officer and Communication Officer to maintain and systematically grow BIRN Hub’s current online community, implement BIRN’s Social Media Strategy and implement and manage campaigns for BIRN’s various programmes, events and communities.
  • Liaise and work with graphic designers and video editors as needed to produce visuals, infographics and video material for use in social media campaigns.
  • Engage in creating a social media presence for BIRN/Balkan Insight on new and emerging social media platforms.
  • Pitch new ideas and concepts for BIRN’s social media content and presence.
  • Create engaging and attention-grabbing written, graphic and video content.
  • Create content that promotes audience interaction, increases BIRN’s audience presence and encourages audience participation/comment.
  • Identify and recruit influencers and create conversations around issues related to BIRN Hub’s mission to keep the online community engaged in dynamic, interactive and meaningful ways.
  • Work with the marketing/sales team members to coordinate ad campaigns.
  • Uphold BIRN’s standards in all social media coverage.
  • Monitor social media campaigns and provide updates and reports to the Digital Editor on the status and results of these activities.
  • Keep up to date on the latest social media trends and monitor activities initiated by other non-profit organisations and competitors.

Specific Tasks:

  • Maintain daily social media coverage for BIRN and affiliated programmes/publications in line with the Social Media Strategy, always ensuring set standards are upheld.
  • Produce or coordinate the production of additional social content e.g. videos, infographics and other visuals.
  • Work with various teams within the Hub programmes/projects to gain appropriate input on social networking initiatives and strategies.
  • Serve as a content coordinator for BIRN Hub’s social media sites including Twitter, Facebook, Instagram and LinkedIn (and other platforms as needed).
  • Stay informed about new social media sites, platforms and emerging technologies and appropriately apply that knowledge to increase and improve BIRN’s social media presence.
  • Obtain appropriate Hub management approval for all social networking initiatives.
  • Ensure that all social media coverage is compliant with brand regulations and social media guidelines.
  • Work to ensure consistency across all social media platforms.
  • Monitor analytics on social media platforms and Google Analytics to determine the success of BIRN’s social media coverage.
  • Advise on matters related to content and overall user experience of social media sites.
  • Help refine and grow content on social media platforms.
  • Help create training materials and guidelines, as necessary.
  • Carry out any other duties that may reasonably be required by the supervisor to ensure a smooth handling of the social media activities.

Qualifications, skills and experience:

  • Minimum two years of experience in social media, journalism or marketing.
  • Experience managing or working with social media platforms such as Facebook, Twitter, Instagram LinkedIn, YouTube etc.
  • Basic video editing/MoJo skills.
  • A digital native and a creative thinker.
  • Experience sourcing or creating content and maintaining social media channels.
  • Ability to integrate PR/communications initiatives into BIRN Hub’s social media marketing.
  • Ability to multitask and manage numerous initiatives within tight deadlines.
  • Possess good attention to detail.
  • Highly interested in current events in the Balkans and in possession of a sound understanding of politics in the region.
  • An understanding of and interest in the media sector.
  • Very strong writing and communication skills, including experience in writing for the web.
  • A strong understanding of BIRN’s outputs, programmes and policy, as well as sound interpretation and judgment to present these outputs, programmes and policies in a way that enhances BIRN’s image.
  • Bachelor Degree in journalism, media, communications, marketing, social science or international affairs.
  • Must have an extremely high level of English (native or near to it). Fluency in the local language is an advantage but not necessary.

BIRN welcomes applications from anywhere in the world. BIRN encourages applicants no matter their gender and offers an equal chance to all interested persons without any prejudice based on any grounds. All interested candidates should fill out the online form no later than 6 of February 2022.

For more information, please click here.

Status: Closed

Organisation: Balkan Investigative Reporting Network (BIRN)

Deadline: 06/02/2022

Location: Balkan region

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