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Internews Monitoring, Evaluation, Research, and Learning Specialist

Status: Open

Deadline: Ongoing


Internews will disrupt and mitigate the flow of misleading, inaccurate or malign information for vulnerable populations affected by humanitarian crises during COVID-19, when the accuracy and timeliness of public health information and the quality of communication between communities and the agencies that serve them is vital to health outcomes. Internews’ methodologies are part of the wider humanitarian Community Engagement and Accountability efforts and contribute to Risk Communication & Community Engagement (RCCE) efforts from health and humanitarian partners, by ensuring that community perspectives are captured to inform RCCE strategies and that concerns, rumors and questions are addressed with reliable information that comes from, and is created by, local media or other reliable information providers on a variety of both traditional and social media platforms. This approach galvanises and supports local media, particularly those trusted and used by vulnerable communities experiencing humanitarian crises, to fully play their role as information providers, as facilitators of conversations within their communities, and as watchdogs and agents of accountability for responders and service providers. Internews will ensure that the work of humanitarian and health organisations is shaped by and responsive to the expressed needs of vulnerable communities and local contexts as the pandemic unfolds.


The Monitoring, Evaluation, Research & Learning Specialist  will focus on all aspects of monitoring, evaluation, research and learning for this program, and will coordinate with country team Data Analysts and Information Managers to ensure best practices for qualitative data collection and analysis is followed and to ladder up learnings and trends for sharing with the larger humanitarian and health community. There will be a strong emphasis on creating externally-relevant reports related to intervention-related learning and observations based on a multi-country response in the midst of a global pandemic.

Note: Hiring will be dependent upon receipt of funding. This short-term response project is expected to begin in mid-July 2020, with an anticipated length of six (6) months.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:

  • Maintain data collection and indicator tracking systems across all country instances;
  • Maintain and operate database, including data entry and data interface with partners;
  • Support data gathering and analysis throughout the project, by Internews and sub-grantees;
  • Ensure consistent and quality data collection practices across all country instances with the intention to produce thought leadership and lessons learned documents for the broader humanitarian community;
  • Maintain contacts with partners to ensure timely and regular flow of information and data;
  • Process all submissions of data from various research efforts and reporting partners;
  • Support compilation of compliance reports while ensuring others meet their reporting obligations and timeline;
  • Support trainings to ensure project-wide participation in all M&E efforts and highly effective application process;
  • Support to country instances in information ecosystem assessment implementation;
  • Support creation of externally shared learning documents regarding rolling out a global information response program in the midst of a global pandemic;
  • Any other duties as required;
  • Understanding of and demonstrated commitment to upholding Internews’ Core Values.


  • Master’s degree or equivalent preferred;
  • Proven experience working on substantive aspects of multi-pronged, multi-partnered M&E programs, particularly in humanitarian and/or health contexts;
  • Ability to track various workflows while meeting deadlines and ensuring others meet deadlines;
  • Experience in conducting baseline surveys, longitudinal studies, and largely qualitative analysis;
  • Knowledge and skill in working with databases and processing and analysing data from multiple sources;
  • Prior exposure to methods of impact evaluation;
  • Competence in Excel;
  • Data visualisation skills are a plus;
  • Ability to write analytical reports, clearly presenting both data and review;
  • Ability to train others in specific skills and support skill development;
  • Familiarity with various research methods, both quantitative and qualitative;
  • Ability to work as a part of a cohesive team, bring forward creative solutions to problems and maintain a commitment to excellence and camaraderie;
  • Excellent written and spoken English;
  • Strong knowledge of social media and/or interest in mis/disinformation preferred;
  • USAID or USG M&E experience is strongly preferred.

To apply, please visit the Internews website.

For further job vacancies, please visit the GFMD Opportunities Page.

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