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Internews Global Monitoring, Evaluation, Research, and Learning Coordinator


Internews empowers people worldwide with the trustworthy, high-quality news and information they need to make informed decisions, participate in their communities, and hold power to account. Our vision is to unleash human potential everywhere by turning on the bright light of information.

For more than 35 years, in more than 100 countries, Internews has worked to build healthy media and information environments where they are most needed. We have proudly incubated hundreds of sustainable organizations, bolstered the skills of thousands of media professionals, activists, and citizens, and helped these partners reach millions of people with quality, local information.


The Global Monitoring, Evaluation, Research & Learning Coordinator will work to support all research and evaluation activities for the Rooted in Trust project at Internews, and will coordinate team research leads, data analysts and information managers to ensure best practices for qualitative data collection and analysis are followed and to ladder up learnings and trends for sharing with the larger humanitarian and health community.

The Rooted in Trust project aims to disrupt and mitigate the flow of misleading, inaccurate or malign information for vulnerable populations affected by humanitarian crises during COVID-19. We work in: Sudan, Mali, CAR, Colombia, Lebanon, Philippines, and Afghanistan.

The Global MERL Coordinator will focus on all aspects of research and learning for this program. There will be a strong emphasis on creating externally-relevant reports related to intervention-related learning and observations based on a multi-country response in the midst of a global pandemic.

Work has begun on this research, and as we enter Phase 2 of the work, we are seeking a strong manager and research lead to work with our seven country teams to bring the work to completion in December and January.


This is a short-term, full-time consultancy with an anticipated end date in February 2021. This position is fully remote, and candidates from any geographic area are welcome to apply.

*Note: Applications will be reviewed on an ongoing basis. If the position is of interest, it is to your benefit to apply as soon as possible. We expect to identify a candidate no later than 1 December 2020.


Internews would like to:

  1. Conduct seven (7) Information Ecosystem Assessments focusing on the information needs of target groups in seven (7) focal countries
  2. Publish the seven (7) reports with assessment findings
  3. Communicate the findings of the reports back to the target communities.

The assessments use mixed methods/qualitative research to explore the information needs and main sources of information of the community.

Scope of Work

  • Lead on the implementation of the Information Ecosystem Assessments across all seven (7) sites;
  • Support data gathering and analysis throughout the project by Internews and sub-grantees;
  • Contribute to monthly project reports;
  • Ensure consistent and quality data collection practices across all country instances with the intention to produce thought leadership and lessons learned documents for the broader humanitarian community;
  • Process all submissions of data from various research efforts and supporting partners;
  • Support compilation of compliance reports while ensuring others meet their reporting obligations and timelines;
  • Support trainings to ensure project-wide participation in all research efforts;
  • Provide support to country instances in information ecosystem assessment implementation;
  • Support creation of externally shared learning documents regarding rollout of a global humanitarian response in the midst of a pandemic;
  • Maintain data collection and indicator tracking systems across all country instances;
  • Maintain and operate database, including data entry and data interface with partners;
  • Support data gathering and analysis throughout the project, by Internews and sub-grantees;
  • Additional activities as mutually agreed upon with Internews’ team;
  • Understand and demonstrate commitment to upholding Internews’ Core Values.

Specific Activities:

  • Coordinate the last reporting phases: Review, enrich and lead the feedback process to the seven research products including the organization of a last feedback round with Internews key staff and panels of experts in each target country. The review tasks will include updating drafts, including and triangulating all data coming from the survey reports being produced by our staff. This last reporting phase may include planning and following up with field work efforts still in progress.
  • Publish reports with assessment findings: Based on information ecosystem assessment, the Assessment Lead will synthesize key findings and recommendations and assist research leads in writing an executive summary and full length report according to Information Ecosystem Assessment guidelines and templates provided by Internews.
  • Communicate the findings of the report back to the target communities: Work with in-country teams to devise innovative ways to deliver research findings back to target communities (events, podcasts, videos, collaboration with local media partners ,etc.).


  1. Production of seven (7) detailed final reports synthesizing key findings from all aspects of the research and presenting recommendations for the design of future interventions.
  2. Organizing local events to launch the assessment.


  • Master’s degree in social science, anthropology, media development or equivalent preferred;
  • Experience in conducting baseline surveys, longitudinal studies, and largely qualitative analysis;
  • Experience conducting research into media access/trends, audience information access preferences or barriers preferred;
  • Strong knowledge of social media and/or interest in mis/disinformation preferred;
  • Proven experience managing diverse teams in complex environments and ability to train others in specific skills and support skill development;
  • Experience in using innovative approaches to deliver findings to communities;
  • Proven experience working on substantive aspects of multi-pronged, multi-partnered M&E programs, particularly in humanitarian and/or health contexts;
  • Ability to track various workflows while meeting deadlines and ensuring others meet deadlines;
  • Knowledge and skill in working with databases and processing and analyzing data from multiple sources;
  • Data visualization skills are a plus;
  • Ability to write analytical reports, clearly presenting both data and review;
  • Familiarity with various research methods, both quantitative and qualitative;
  • Ability to work as a part of a cohesive team, bring forward creative solutions to problems and maintain a commitment to excellence and camaraderie;
  • Excellent written and spoken English;
  • Fluency in French and/or Spanish an advantage;
  • USAID or USG M&E experience is strongly preferred.

To apply, please visit the Internews website: https://phf.tbe.taleo.net/phf04/ats/careers/v2/viewRequisition?org=INTERNEWS&cws=38&rid=1286

Status: Open

Deadline: Ongoing


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