Community & Comms Manager for NewsTech

The Fix is looking for a Community & Comms Manager to support its newly launched NewsTech platform. NewsTech is a shared media services platform, built by The Fix Media with backing from V-Ventures, that gives independent newsrooms access to discounted enterprise-level software, tech consultancy, and shared services. The role owns strategic product communications and engagement with NewsTech’s members, including the dedicated newsletter, webinars, onboarding, and retention communications.

Key responsibilities

• Strategic product communications: take full ownership of the communication channels for the product, creating messaging that drives user engagement, and business growth.
• Content production: craft compelling content, from social media posts to the dedicated newsletter, bringing creative ideas to every channel.
• Onboard new newsroom members, support retention/renewal follow-up.
• Use creative content to help attract new media outlets and service providers to the platform, alongside Vendor Management’s own outreach.
• Coordinate with Designer on messaging and creative assets.

Requirements

• Strong written communication skills.
• Genuine interest in the MediaTech and broader technology industry.
• Experience with customer onboarding, support, or retention is a plus.
• Comfortable running a recurring content calendar involving multiple stakeholders.
• Interest in, or experience with, the media/journalism sector is a plus.
• Familiarity with the CEE region and its media landscape is a plus.
• Fluent English; additional CEE languages a plus.

How to apply

Send your CV to aizhan@thefix.media. Short intros are optional but welcome.

For more information, please visit this page.