Program Associates – Civic DEFENDERS

Internews seeks to hire Program Associates – Civic DEFENDERS who will support a complex global coalition at the intersection of human rights and technology. These two positions will support a global Internet freedom initiative that will support local civil society, independent media, and human rights defenders to better prevent and respond to digital repression in their own contexts.

The Program Associates will be expected to perform mid-level tasks requiring prior experience, education, or training, and will be responsible for administrative level support for a variety of activities within the Civic DEFENDERS project.

Responsibilities

The Program Associates will carry out the following responsibilities:

Administration and Project Support

• Support all administrative aspects of the Civic DEFENDERS activities, in coordination with the PO and Business Management team.
• Under the supervision of the PO, maintain project activity tracking schedules for project development, field reports, and follow-up communications with partners, as needed.
• Support with coordinating events and partner meetings, including agendas and travel logistics.
  Oversee the implementation of personal service contracts, outside service contracts, and simple service contracts.
• Support the PO, Chief of Party (COP), Deputy Chief of Party (DCOP), and Senior Advisors in ensuring that timelines are met, deliverables and approvals tracked.
• Ensure the smooth processing of contracting and payment requests and financial compliance by communicating regularly with headquarters’ Accounting and Administration teams.
• Prepare invoices, wire transfer requests, expense reimbursements, and monthly credit card reconciliation.
• Compile forms and documentation related to subgrants, including payments and reports.

Writing & Research

• Support the writing and compiling of program reporting, including quarterly reports and annual workplans.
• Support internal and external communications, including the development, review, and copy-editing of website content, 2-pagers, summaries, research reports, etc.
• Help track project metrics that serve to measure the success of the Civic DEFENDERS project, as needed.
• Monitor the publication schedule of project outputs in coordination with the Communications Officer and team members.
• Edit and revise content based on team input and feedback, while maintaining the visual identity and consistency of all published materials.
• Coordinate and schedule meetings: send invitations and manage external emails to Civic DEFENDERS consortium members, partners, and vendors, on behalf of the Civic DEFENDERS team.
• Manage and update the project contact database in coordination with the Communications Officer to ensure accurate and current information for outreach and communication.
• Assist the team and Communications Officer in designing materials for events, as needed.
• Prepare event logistics memos.

Required qualifications

• University degree in a relevant field of study OR equivalent lived/professional experience.
• Up to two years’ relevant work experience.
• Professional proficiency in English (written and spoken).
• Technical proficiency, including familiarity with Microsoft Office.
• Strong communication and writing skills, as well as proven text-editing proficiency.
• Proven ability to balance and effectively prioritise multiple assignments and deadlines, show sensitivity and understanding for diverse perspectives in a multicultural environment, and proactively communicate any challenges you are facing to your supervisor and ask for help.
• Willingness to learn an adopt secure communication tools.
• Optimism, a sense of humour, and excitement at supporting and elevating voices of people across the globe.

Preferred qualifications

Note: Candidates who do not have these preferred qualifications, but who are interested and willing to learn, are encouraged to apply.

• Prior experience working for an international nonprofit or in the international development sector, and/or familiarity with US Government rules and regulations.
• Previous administrative, financial, and/or monitoring and evaluation experience with similar projects.
• Previous experience using project management tools (e.g., Airtable, etc.), software programs/tools, or willingness to learn.
• Experience working with fully remote teams.
• Experience using secure channels for communication.
• Interest in Internet freedom, and the intersection of technology and human rights.
• Proficiency in an additional language, such as Spanish, French, Arabic, Russian, or Portuguese (written and spoken).

How to apply

Applications will be reviewed on a rolling basis. To learn more and apply, please click here.